Policy of SINOVO GmbH & Co. KG
SINOVO GmbH & Co. KG takes the protection of
personal data very seriously. We base our data processing on the legal
objective of collecting, processing or using only the personal data required
for a meaningful and economic use of our offer.
In the following you will learn, when data is stored
when using SiDiary software and our services and how we use them. We have taken
organisational measures to ensure compliance with data protection regulations.
you may be entitled to legal claims, which are also described here.
Scope of application
In these data protection guidelines "we",
"our", "us" refer to:
• SINOVO GmbH & Co. KG, Casimirstr. 2-4,
60388 Frankfurt am Main;
• SINOVO business solutions GmbH,
Casimirstr. 2-4, 60388 Frankfurt am Main
SINOVO GMBH & CO. KG collects, processes and uses
your personal data in compliance with the data protection laws of the Federal
Republic of Germany and the data protection regulations of the European Union.
Personal data means any information that relate to a natural person or at least
can be related and thus allow conclusions to be drawn about his/her personal
Our online offer can be used without disclosing your
identity. In the case of participation in one of our personalized services, you
will be asked separately for the data required for processing the services. It
is your free decision to participate in these services and enter the relevant
We expressly point out that protection for data
transmission in open networks, such as the Internet, cannot be fully guaranteed
according to the current state of the art. The data stored on servers of SINOVO
GmbH & Co. KG or in the Microsoft Cloud may also be viewed and modified by
other participants in the Internet without authorization from a technical point
of view. SINOVO GmbH & Co. KG or Microsoft have secured their servers
against unauthorized access with proven and customary systems.
Nature and scope of the data collected and its use
When you visit our website https://diabetes.sinovo.net
(and its subdomains), the browser used on your device automatically sends
information to the server of our website. This information is temporarily
stored in a so-called log file. The following information is recorded without
your intervention and stored until it is automatically deleted:
IP address of the requesting computer, date and time of
access, name and URL of the accessed file, website from which access is made (referrer
URL), browser used and, if applicable, your computer's operating system and the
name of your access provider.
The mentioned data will be processed by us for the
Ensuring a smooth connection of the website,
Ensuring comfortable use of our website,
evaluation of system security and stability as
for other administrative purposes.
The legal basis for data processing is Art. 6, 1 S. 1
lit. f DSGVO. Our legitimate interest follows from the purposes listed above for
data collection. Under no circumstances do we use the data collected for the
purpose of drawing conclusions about you personally.
you visit our website. For more information, see below.
We also collect certain information about you when you
access our website. For more information, see Log Files.
In order to evaluate and continuously improve the
quality of our website, we carry out statistical evaluations of access to our
pages. This is also partly done by using counting graphics on the pages of our
offer. However, the data obtained in this way is strictly anonymised and does
not allow any conclusions to be drawn about the personal data of the user or
the person of the user. Under no circumstances will your data be used to create
user profiles of any kind.
The data collected will be used for the following
Provision, maintenance, improvement and
development of relevant functions, content and services;
Detection of and defense against fraudulent,
abusive and prohibited activities and protection and security of our services.
Invitations in the SiDiary Online Version
With the SiDiary software you can invite other people to
join and view your online data. The personal data collected will be used
exclusively for the invitation and not for other purposes.
Protection and storage of personal data
For the best possible protection of your personal data,
collected by SiDiary software regarding therapy and device data, SINOVO GmbH & Co. KG uses the cloud services of
Microsoft (Windows Azure. This data is stored in Europe.
We will only keep your data for as long as necessary for
with SINOVO GmbH & Co. KG or Microsoft is active and as long it is
necessary to provide the services for you. If you no longer wish SINOVO GmbH
& Co. KG to use your data to provide the services for you, you can close
your account and SINOVO GmbH & Co. KG will delete the stored data, if SINOVO
GmbH & Co. KG is not obliged to keep your data for compliance with legal
obligations or for the settlement of disputes.
If we have not had relevant contact with you for two
years, we will delete your personal information from our systems, unless we
have a good faith belief that we are required by law or other regulation to
keep it (for example, because of a request in connection with an anticipated
Disclosure of personal data to other third parties
We do not disclose any personal data to other third parties.
In particular, personal data will not be passed on to third parties for
Disclosure of data
personal data will not be transmitted to third parties for purposes other than
those listed below.
will only pass on your personal data to third parties if:
you have given your express consent pursuant to
Art. 6, 1 S. 1 lit. a DSGVO,
the disclosure pursuant to Art. 6, 1 S. 1 lit. f
DSGVO is necessary to assert, exercise or defend legal claims and there is no
reason to assume that you have an overriding interest worthy of protection in
not disclosing your data,
in the event that a legal obligation exists for
the transfer pursuant to Art. 6, 1 S. 1 lit. c DSGVO, and
this is legally permissible and is necessary for
the processing of contractual relationships with you pursuant to Art. 6, 1 S. 1
lit. b DSGVO.
Only anonymous data can be passed on to other third
parties for evaluation purposes. Anonymization is the alteration of personal
data in such a way that the individual information about personal or factual
circumstances can no longer be assigned to a specific or identifiable natural
person, or only with a disproportionately large expenditure of time, cost and
If you use other personalized services of our offer, it
may be necessary to collect personalized data and pass it on to third parties
for the purpose of carrying out and processing the service. This data is only
stored or passed on to the extent necessary for order processing. This requires
the submission of an explicit declaration of consent when filling in the
Third parties to whom your data is passed on within the
framework of order processing are also bound by the statutory regulations for
the handling of personal data. Insofar as we are or will be obliged to do so by
law or by court order, we transmit data to the respective authorities entitled
to receive information to the extent prescribed by law.
Right of revocation, disclosure of information,
deletion and data transferability
Richts of persons affected
You have the right:
to request information about your personal data
processed by us in accordance with Art. 15 DSGVO. In particular, you may
request information about the purposes of processing, the category of personal
data, the categories of recipients to whom your data have been or will be
disclosed, the planned storage period, the existence of a right to
rectification, deletion, restriction of processing or objection, the existence
of a right of appeal, the origin of your data, if these have not been collected
by us, and the existence of automated decision-making including profiling and,
if applicable, meaningful information on their details;
in accordance with Art. 16 DSGVO, to demand
without delay the correction of incorrect or complete personal data stored by
to request the deletion of your personal data
stored with us in accordance with Art. 17 DSGVO, unless the processing is
necessary to exercise the right to freedom of expression and information, to
fulfil a legal obligation, for reasons of public interest or to assert,
exercise or defend legal claims;
pursuant to Art. 18 DSGVO, to demand the
restriction of the processing of your personal data if you dispute the accuracy
of the data, if the processing is unlawful but you refuse to delete the data
and we no longer need the data, but you need it to assert, exercise or defend
legal claims or you have filed an objection against the processing pursuant to
Art. 21 DSGVO;
to receive your personal data, which you have
provided to us, in a structured, current and machine-readable format in
accordance with Art. 20 DSGVO or to request its transfer to another person
in accordance with Art. 7, 3 DSGVO, to revoke
your consent to us at any time. As a result, we are no longer allowed to
continue processing data based on this consent in the future and
to complain to a supervisory authority pursuant
to Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your
usual place of residence or workplace or at our company headquarters.
Right of objection
If your personal data are processed on the basis of
legitimate interests pursuant to Art. 6, 1 S. 1 f DSGVO, you have the right to
object to the processing of your personal data pursuant to Art. 21 DSGVO,
provided that there are reasons for this which arise from your particular
situation or the objection is directed against direct advertising. In the
latter case, you have a general right of objection, which we will implement
without specifying a particular situation.
If you wish to exercise your right of revocation or
objection, simply send an e-mail to email@example.com.
You have the right to revoke your consent to the
collection, processing and use of your personal data at any time with effect
for the future without stating reasons. You can exercise this right by simply
calling SINOVO GmbH & Co. KG or send us the revocation, e.g. in writing or
You are entitled at any time to inform SINOVO GmbH &
Co. KG to request comprehensive information on the personal data stored about
You can also contact SINOVO GmbH & Co. KG may
request the correction, deletion and blocking of individual personal data.
If you wish, you are entitled to transfer your data from
us to another person responsible. We will support you by sending your data
directly to us or by providing you with a copy in a standard machine-readable
SiDiary Online Version - Notes for data exchange with
Users/patients can use SiDiary Online for data exchange
with persons authorized by them (e.g. doctor, trusted third party). We point
out that the connection of personal data with health data must be technically
possible in order to enable your physician to assign the data to the patients.
SINOVO GmbH & Co. KG will not associate personal data with health data in
such a way that other than the authorized physician can assign health data to
certain persons. Employees of SINOVO GmbH & Co. KG are instructed
accordingly and are obligated to these data protection regulations. Under no
circumstances will personal or health data be passed on to third parties other
than the doctor you have authorised or other third parties authorised by you or
authorised to access the data. Access to data contained in SiDiary Online is
only possible after entering the user ID and password. Doctors and trusted
third parties will only have access to the data after you have authorised your
doctor for access, registered him or her and confirmed his or her registration
upon registration. Doctors and trusted persons can use SiDiary Online to
exchange data with patients who authorized them to access their patient data.
The authorization of the physician or a third party can be revoked at any time.
From the date of revocation no access for the respective physician or third
parties is made possible.
registration (with user name and password), with which you can be identified
during the duration of your visit. A cookie is stored on your computer. After
the end of the session the cookie expires automatically. You can save this
cookie permanently with the function "Log in automatically on this
computer" for an automatic login. The cookie then contains parts of your
login data in encrypted form. However, automatic logon to two (2) different
computers is not possible in this case.
Each time a page is accessed, access data is stored in a
log file, the server log. The data set saved contains the following data:
Your IP address (which uniquely identifies your
the remote host (name and IP address of the
computer requesting the page),
the time, status, amount of data transferred and
the website from which you accessed the requested page (referrer), as well as
the product and version information of the
browser used (user agent).
SINOVO GMBH & CO. KG uses the standardized log file
format of the web server. SINOVO GMBH & CO. KG uses the log data (logs)
anonymously, i.e. without allocation or references to your person, for
statistical evaluations. SINOVO GMBH & CO. KG can find out on which days
and at which times the offers of SiDiary Online are particularly popular and
how much data volume is generated on the SINOVO websites. In addition, SINOVO
GMBH & CO. KG uses the log files to detect possible errors, e.g. faulty
links or program errors, and thus use the log files for the further development
of the SiDiary Online websites. SINOVO GMBH & CO. KG does not link the page
views and uses stored in the server log to individual persons. SINOVO GmbH
& Co. KG reserves the right to check the log files subsequently via the
last known IP address of such users who, due to certain facts, are suspected of
using the SiDiary Online websites and/or the SiDiary services in violation of
the law or the contract. This serves the protection of SiDiary members, the
security of SINOVO member data, as well as the SINOVO websites and SiDiary
You can prevent the installation of cookies by setting
your browser accordingly. If a corresponding browser setting is used, cookies
are not stored. It may happen that not all functions of the SiDiary Online
version can be used.
Minors under 18 years
Participation in SiDiary-Online services is reserved
exclusively for persons of full age. Parents or guardians are responsible for
protecting the privacy of their children.
Persons under the age of 18 should not transmit any
personal data to us without the consent of their parents or legal guardians. We
do not request personal data from children, do not collect, store or pass it on
to third parties.
Links to other websites
Insofar as our Internet pages contain links to the
offers of other service providers, we cannot guarantee and accept no liability
that these Internet pages also comply with the statutory provisions. Please
inform yourself on the corresponding pages with the help of the data protection
declaration of the respective provider about the respectively valid data
Right of appeal to a supervisory authority
Without prejudice to any other administrative or
judicial remedy, you have the right of appeal to a supervisory authority, in
particular in the Member State where you reside, work or suspect of
infringement, if you believe that the processing of personal data concerning
you is contrary to the DSGVO.
The supervisory authority to which the complaint has
been lodged shall inform the complainant of the status and results of the
complaint, including the possibility of a judicial remedy under Article 78
The appropriate supervising authority for SINOVO GmbH
& Co. KG is the Hessian Data Protection Officer (Hessischer
Name and address of the person responsible
Responsible within the meaning of the Basic Data
Protection Ordinance is:
SINOVO GmbH & Co. KG
60388 Frankfurt am Main
Tel.: +49 61 09 500 39 00
Name and address of the data protection officer:
60388 Frankfurt am Main
Tel.: +49 61 09 500 39 47
These notes are subject to the respective legal
situation and may therefore require adjustments. For questions, suggestions or
comments please send an e-mail to firstname.lastname@example.org
You can access and print out the current data protection
declaration at any time on the website under https://diabetes.sinovo.net/frmPrivacy.aspx
Status: May 2018