I had a couple of questions (both pre-sales and operational) and Joerg was fantastic! Quick replies and informative answers. The best customer support I've seen in quite sometime.
When a user contacts this team, especially a new user, that user is often suprised at the rapidity and simplicity of team response and problem resolution. Trust these people. They are people of substa...
I have indeed spoken to the support desk to learn how to make my own smart USB stick. They respond to my email questions with grace and gentleness even when I forget the 6 hour time difference.