Bruce Williamson Sinovo's support team is very helpful in resolving issues. They helped me though reading my meter which wasn't on their list of meters (it was from a manufacturer the supported but a new model).
Böcker Uwe Ich habe vor Jahren mal Kontakt gehabt. Da war alles sehr gut.
Peter Wildhagen Ich hatt nur einmal einproblem wobei mir sofort geholfen wurde.